Provider: AMC Technology, LLC
Contact Canvas Server
Contact Canvas Driver
AMC has been working with SAP since 1998 and is a member of the SAP PartnerEdge program with Certified Integration. From the creation of the original Customer Interaction Center (CIC) for R/3® and 3.X to the development of the Multichannel Interface for mySAP CRM Interaction Center, AMC has consistently provided innovative solutions for the SAP contact center environment. Through AMC’s new integration with SAP Hybris Cloud for Customer (C4C), contact centers can enable functionality including telephony (CTI) softphone controls, caller identification, click-to-dial and screen population.
For more information go to AMC Technology.